Meeting sections
Announcements
Short people and customer news, good or bad, read out in the meeting and kept out of the issues list.
In EOS®: Headlines
Announcements is the Headlines shared in a Level 10 Meeting®: short people and customer news, good or bad. The EOS Toolbox™
Announcements are headlines: one-line news about people and customers, good or bad, shared so the crew hears it once and moves on. Five minutes, no discussion. Anything that needs discussing is an issue.
Types#
Every announcement has a type, which is how a long list stays scannable.
| Type | For |
|---|---|
| Win | Something that went right and the crew should hear about. |
| Team | People news: joiners, leavers, moves, milestones. |
| Announcement | General news that does not fit the others. |
| Event | Something coming up that the crew needs on its radar. |
| Customer | Customer news, including the news you would rather not share. |
Reading them in the meeting#
Announcements appear on the agenda automatically. Mark one as read once the crew has heard it and it comes off the active list, so next week's gate holds only what is genuinely new.
The date an announcement was read is kept with it, which means the flight it was shared in is on the record in Flight Logs.
Adding them during the week#
Add an announcement whenever the news happens rather than saving it for the meeting. The Quick Add extension files one straight from an email, prefilled with the subject and body.