Beyond the meeting
Flight Deck
Every seat the company needs, the five roles each one owns, and who sits in it.
In EOS®: The Accountability Chart®
Flight Deck is The Accountability Chart®: the seats a company needs drawn before the people are placed in them, each with the five roles it is accountable for. The EOS Toolbox™
Flight Deck is the chart of seats: every function the company needs, the five things each seat is accountable for, and who is sitting in it. It is drawn as the company should be structured, not as the current people happen to be arranged, which is the entire point and the hard part.
Building the chart#
Name the seat by its function
"Sales", "Operations", "Finance". Not "Dave". Draw the structure the company needs at the size it is going to be, then put the people in.
Write the five roles
Five bullet points per seat, describing what it owns. The limit is the exercise: a seat that needs a sixth bullet is usually two seats, and being forced to notice that is the value.
Put people in seats
One name is the normal case. Two names in one seat means the seat is shared, which is worth seeing rather than hiding. The same person in two seats is entirely normal in a small company, and also worth seeing.
Moving seats#
Drag a seat by its handle onto another to reparent it. The chart is one structure the whole organization shares, so a change you make is the change everyone sees.
Where a seat holds a real member of your organization, their seat shows up beside their name on the People page under Settings → Organization. See Crews and people.
Printing it#
- Print produces the chart as a sheet, for the session where the leadership team argues about it properly.
- Expect the first version to be wrong. Draw it, sit with it for a week, then redraw it.